A hosting agreement is a legal agreement between a web host and its customer, specifying the mutual rights and obligations of the web host and the customer.
We have a selection of great-value hosting agreement templates, available for download from our Website Contracts site:
A hosting agreement should cover not just hosting services, but all the ancillary services that a web host provides. These may include control panels, email services, domain name services, SSL certificates, and so on.
Where a host is reselling the hosting services of another company, the reseller will want to ensure that its hosting agreement is "back-to-back" with the hosting agreement of the ultimate service provider. This will help the reseller to pass on to the customer any liabilities it incurs as a result of the actions of the customer in relation to the ultimate service provider.
Key terms in a hosting agreement will typically include:
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