This is a short-form software support contract.
The support services that may be covered by the document include assistance with the use of software and the identification of bugs in software. The template assumes that support is to be provided in relation to a particular software system, rather than software generally. It also assumes that support will be accessed through some form of helpdesk.
If you want software maintenance services covered as well as as software support services, see our these agreements on website-contracts.co.uk.
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